07.0 · Shop Diagnostic

Two weeks. One audit. The clearest assessment you've ever had in your trades business.

A 25–35 page executive diagnostic across operations, people, customer acquisition, and AI opportunity. Built for trade businesses doing $1–5M.

$3,950 · 2 WEEKS · 50% DEPOSIT RESERVES YOUR SLOT
A · What you actually get

The audit, line by line.

D-01

5-section executive report

25–35 pages of written analysis structured the way an operator reads, not the way a consultant writes.

D-02

Four-pillar diagnostic

Operations, people, customer acquisition, and AI — each scored, each with a written read.

D-03

Three named bottlenecks

The actual constraints holding the business back. Not symptoms — root causes.

D-04

90-day action plan

Sequenced. Owner-assigned. Built so you can run it without us.

D-05

60-minute walkthrough

Live read-through of the report with the operator, on-camera, recorded.

D-06

Scoring rubric

How we scored every pillar, so you can re-score yourself in six months.

D-07

Off-ramp memo

If we think you should fix it yourself, we'll write that down too.

B · Who this is for

The $3M owner stuck in dispatch

Revenue is fine. The owner is the dispatcher, the estimator, the closer, and the bottleneck. Every day depends on them being in the seat.

The $2M owner who can't take a vacation

The business runs — until you leave. You want to know exactly which systems have to exist before you can step away for two weeks.

The $4M owner planning to sell in 24 months

You want a buyer-grade operation. You need to know what's salable today and what's owner-dependent and worth zero.

The $1.5M owner ready for the next jump

You've outgrown the systems that got you here. You want to install the operating system before you hire the next five people.

C · Who this is NOT for

We'd rather tell you up front than waste your money.

  • NOT A FITSub-$1M businesses still figuring out lead generation and pricing — start with the Path-to-$1M Audit instead.
  • NOT A FITOperators looking for a marketing-only fix. We diagnose the whole operation, not just the funnel.
  • NOT A FITOwners not ready to act on findings. The audit is worthless if it sits in a drawer.
  • NOT A FITAnyone shopping for validation. We will tell you what's broken.
D · What happens after

Three honest paths. No pressure.

PATH 01

Implement it yourself

The report is yours. Take the 90-day plan and run it with your team. Many owners do exactly this.

PATH 02

Move to BOS Install

If you want hands-on installation across all four pillars, the Install ($19K) picks up where the audit ends.

PATH 03

Part ways

If the audit shows it's not the right time, we'll say so. No retainer pitch, no follow-up sequence.

E · Honest questions

Questions worth asking before you wire money.

Q-01

How is this different from a McKinsey project?

+

We've sat in the dispatch chair. We measure success in jobs closed and operators freed, not in slide count. The deliverable is written so a working operator can act on it Monday morning.

Q-02

How much of my time does it take?

+

Roughly 4–6 hours over two weeks: a kickoff call, a data pull, a couple of focused interviews with you and key staff, and the final walkthrough.

Q-03

What data do you need access to?

+

Your CRM/FSM, financials (P&L, balance sheet, AR), org chart, current SOPs (or absence thereof), and 30–60 minutes with two or three of your people.

Q-04

What if I don't have great data?

+

Most $1–5M shops don't. We work with what's there and flag what's missing. The reporting gap is itself a finding.

Q-05

Do you do this for non-trade businesses?

+

No. This brand exists specifically for trade and home service. The benchmarks, the language, and the playbook are trade-specific.

Q-06

Why a deposit?

+

Slots are limited and the work front-loads. The 50% deposit reserves the engagement; the balance is due at delivery.

Q-07

What if I'm not happy with the report?

+

If we deliver and you genuinely got nothing actionable, we refund the balance. We've never had to.

F · Reserve your slot

Ready to see your operation's current state?

Slots are limited. 50% deposit reserves your engagement and locks in your start week.